IDS’s Keys to Performance

IDS's keys to performance are as follows:

• Staffing: IDS employees ensure the security and safety of customers and support them in meeting mission requirements. IDS also understands our performance overseas reflects upon the reputation of our customer and our nation. Our employees are culturally aware and show the highest respect for the host country and local nationals. Consequently we have a rigorous vetting process to ensure we employ only the most highly qualified, capable professionals who are the highest caliber in every respect.
  • IDS maintains our staffing standards by:
    • Providing the highest quality leadership
    • Recruiting the most highly qualified individuals from our 60,000 applicant database of law enforcement and military experts
    • Ensuring our vetting process includes rigorous background investigations, psychological evaluations and a thorough assessment of candidate knowledge, skills and experience
    • Mentoring our employees and providing opportunities for professional development
    • Providing continuous evaluation to ensure standards are maintained
    • Ensuring compensation packages are competitive and the work environment fosters retention of the best and most qualified protective security expertise available
    
    
• Training: IDS provides the highest quality instruction at a state of the art training facility located in North Carolina. All training is designed to exceed requirements.
  • IDS instructors are experienced professionals with broad and extensive backgrounds in both law enforcement and military organizations.
  • IDS facilities exceed all Department of State standards for conducting every aspect of training.
  • Our facility offers a one-stop, total training solution and includes:
    • On site lodging and dining
    • Offices and classrooms
    • Firing ranges and shoot houses
    • Weapons storage
    • Driving courses, both road and off road
    
    
• Management: IDS’s focus is to ensure complete alignment with our customer’s goals. Our solution is designed around proven experience, transparency in performance and logistics support that provides uncompromising quality.
  
  • Our approach includes:
    • A core value of listening to customers and aligning our approach to meet customer mission requirements
    • Key personnel with unmatched experience, reputations and commitment to client goals
    • A well defined, independent corporate governance structure
    
    
• Risk Mitigation: IDS employs an Enterprise Risk Management (ERM) framework to ensure that potential risk does not translate to unacceptable risk. We understand firsthand the risks associated with security programs. Our goal is to mitigate or eliminate any threats to our risk profile.
  • The key element in our ERM program is a robust management system that improves program performance in the areas of:
    • Leadership and professional development
    • Employee selection
    • High quality training
    • Cost and document control
    • Quality assurance